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Process Skills

Project Management



This class introduces the participant to basic techniques that help get things done in the face of time pressures and urgent activities. Special emphasis is placed on breaking down a task into its component tasks, phases, and milestones. Simple tools like Gantt charts are also learned which create a visual breakdown of the project.

Problem Solving

The focus of this class is to solve problems by finding the root cause using data or facts.  Using a wide variety of methods, the participant moves from effective approaches, to the use of the most appropriate tools for the situation.  Methods used include: 8D, A3, Six, Step, etc.

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